Marketers in A Reputable Book Store in Lagos
Salary Range ₦150,000.00 to ₦300,000.00 per annum
Industry Trade / Services
Specialization Sales / Marketing / Bus. Dev. and Customer Service
Minimum Qualification OND
Required Experience 1 - 3 years
Application Deadline 2011-11-18
Job Description
Our client, a reputable bookstore in Lagos requires the services of smart, dynamic and qualified applicants to fill the following position:
Job Title: Marketer
Location: Lagos
Key Responsibilities:
- Report to the Managing Director
- Market books in Lagos and sell noting less than 100 books a month
- Plan, develop and implement strategy for the Customer Relationship Management Function
- Play a leadership role in the development of proficient Customer Relationship Management processes and applications.
- Develop, optimize and implement business models for retention of company’s customer base
- Manage and optimize customer information on a Customer Relationship Management software
- Provide directions and advice on Customer Relationship Management activities and ensure monthly reporting
- Identify and implement processes to improve and ensure accuracy of customer data
- Managing the Customer Care telephone lines
- Ensure key customer memorable events are promptly acknowledged
Qualification
- OND from any reputable school
- At least 1 year experience in Customer Service
- Working knowledge of Microsoft Office packages.
- Courteous with strong customer service orientation.
- Organized.
- Good listening and responding skills.
- Ability to work within deadlines.
- Problem solving skills.
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